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Support & Help Center

✉️

Contact Us

✓ Message sent! We'll reply within 48 hours.
💡

FAQ

My progress was lost after reinstalling

Your progress is backed up via iCloud. Make sure you're signed into the same Apple ID and iCloud is enabled in Settings → [Your Name] → iCloud → Wordo.

Remove Ads purchase isn't working

Tap Settings → Restore Purchases inside the app. Make sure you're signed into the same Apple ID used to buy it. If the issue persists, contact us above.

How do I earn more credits?

You earn credits by solving words — 1–3 credits per solve depending on speed. You can also watch a short video ad in the hint menu to earn 5 free credits.

Game Center leaderboard isn't showing

Go to Settings → Game Center and make sure you're signed in. The leaderboard requires an active Game Center account to display global rankings.

The app crashed — what should I do?

Force-quit the app, restart it, and try again. If the crash repeats, use the contact form above. Include your device model and iOS version.

🎯

Quick Tips

  • Green tile = correct letter, correct position
  • Yellow tile = correct letter, wrong position
  • Grey tile = letter not in the word
  • Tap the lightbulb to reveal a letter (costs 5 credits)
  • Solve daily to build your streak and climb the leaderboard
📱

App Info

  • Developer: Pathom Sriaroonthip
  • Bundle ID: com.tonygd.puzzle.wordo
  • Platform: iOS 16.0 and later
  • Response time: within 48 hours
© 2025 Wordo · All rights reserved

Support & Help Center

✉️

Contact Us

✓ Message received! We'll reply within 48 hours.
💡

FAQ

My TV isn't being discovered

Make sure your iPhone and TV are on the same Wi-Fi network. Zap Remote uses local network discovery — it won't work over cellular or a different Wi-Fi band (try switching from 5 GHz to 2.4 GHz if your router separates them). Also ensure you've granted Local Network permission in Settings → Privacy → Local Network → Zap Remote.

Pairing keeps failing (Samsung / LG)

On Samsung, a PIN dialog should appear on your TV — accept it within a few seconds. On LG, accept the pairing prompt on-screen. If the dialog doesn't appear, go to your TV's Settings → Network and reset the Smart Hub or enable IP Control. Then delete the TV from Zap Remote and re-add it.

Roku commands aren't working

Roku uses ECP over HTTP on port 8060. Make sure your Roku is on the same Wi-Fi and that Settings → System → Advanced system settings → External control is enabled on the Roku device.

My macros stopped working after a TV update

TV firmware updates can change how commands are processed. Try deleting and recreating the macro. If a specific command is broken, contact us with your TV brand, model, and firmware version.

Zap Remote Pro purchase isn't restoring

Tap Settings → Restore Purchases inside the app. Make sure you're signed into the same Apple ID used at the time of purchase. Still not working? Contact us with your transaction date.

The AI assistant isn't responding

The AI assistant requires Apple Intelligence, which is available on iPhone 15 Pro and later (and iPhone 16 series) running iOS 18.1+. Make sure Apple Intelligence is enabled in Settings → Apple Intelligence & Siri. The assistant processes everything on-device — no internet connection is needed for it.

The app crashed — what should I do?

Force-quit, restart, and try again. If the crash repeats, contact us with your device model, iOS version, TV brand and model, and what you were doing when it crashed.

📡

Quick Tips

  • Pair your TV once — Zap remembers the token so you never re-pair
  • Use macros to chain actions: e.g. "Turn on → Switch to HDMI 2 → Set volume to 20"
  • Pin your favourite apps for one-tap launch from the home screen
  • Voice input in the AI assistant uses on-device speech — no mic data leaves your device
  • Supports Roku, Samsung Tizen, and LG webOS TVs simultaneously
📱

App Info

  • Developer: Pathom Sriaroonthip
  • Platform: iOS 16.0 and later
  • AI Assistant: requires Apple Intelligence (iOS 18.1+, iPhone 15 Pro / iPhone 16+)
  • Works entirely over local Wi-Fi — no cloud servers
  • Response time: within 48 hours
© 2025 Zap Remote · All rights reserved · No data collected — ever

Support & Help Center

✉️

Contact Us

✓ Message received! We'll reply within 48 hours.
💡

FAQ

My credits disappeared after reinstalling

Credits and progress are stored in iCloud. Make sure you're signed into the same Apple ID and iCloud is enabled in Settings → [Your Name] → iCloud → Video Poker Mania.

In-app purchase didn't grant credits

Tap Settings → Restore Purchases inside the app. Purchases may take a moment to process. If credits still don't appear, contact us using the form above and include the transaction date.

Ads aren't loading / rewarded ads don't work

Check your internet connection and make sure you haven't restricted ad content in your device settings. Rewarded ads require a live connection to Google AdMob servers. Try force-quitting and restarting the app.

Is this real gambling? Can I win real money?

No. Video Poker Mania is entertainment-only. All credits are virtual, have no cash value, and cannot be exchanged for real money. The app is rated 17+ for simulated gambling content only.

How do I turn off ad personalization?

Go to Settings → Privacy & Security → Tracking and toggle off tracking for Video Poker Mania. Ads will still appear but won't be personalized. You can also revoke consent via the in-app privacy prompt.

The app crashed — what should I do?

Force-quit, restart, and try again. If the crash repeats, contact us with your device model, iOS version, and what you were doing when it crashed.

🃏

Quick Tips

  • Hold the cards that contribute to the best potential hand
  • A pair of Jacks or better pays out — don't fold too early
  • Watch a rewarded video ad to earn free credits
  • Build a daily streak for bonus multipliers
  • Royal Flush is the jackpot — keep an eye on your suited high cards
📱

App Info

  • Developer: Pathom Sriaroonthip
  • Platform: iOS 16.0 and later
  • Age Rating: 17+ (Simulated Gambling)
  • Entertainment-only — no real money, no real payouts
  • Response time: within 48 hours

Last updated: May 26, 2025

🃏 About This App

Video Poker Mania ("the App", "we", "us") is a single-player, entertainment-only video poker game. There is no real-money gambling, no real cash payouts, and no account sign-up required. This policy explains what limited data the App handles, why, and your choices.

📦 Information We Collect

On your device (local-only):

The following data lives only on your device and is never sent to us:

Hands playedBiggest winWin streakAchievement progressDaily streakSound preferenceHaptics preferenceCurrency displayPlayer nameCredit balancePurchase history

Stored in iOS UserDefaults and optionally synced via your private iCloud Key-Value Store. We never see this data; it never leaves Apple's ecosystem.

Advertising identifiers (only with your consent):

If you tap Allow on the App Tracking Transparency prompt, the App passes Apple's IDFA to Google AdMob so ads are more relevant. If you tap Ask App Not to Track, ads still appear but are not personalized.

Game Center:

If you sign in to Game Center, Apple shares your Game Center alias so leaderboards and achievements work. Score submissions go to Apple's Game Center service — not to us.

In-App Purchases:

StoreKit handles billing entirely on Apple's side. The App receives only the product ID and grants credits — it never sees your payment method, billing address, or Apple ID email.

🚫 What We Do NOT Collect

Real name or email
Phone or address
Precise location
Photos or contacts
Microphone or camera
Financial information
Browsing history
Data from under-17s

🔗 Third-Party Services

ServicePurposePrivacy Policy
Google AdMobRewarded video adspolicies.google.com/privacy
Google UMPGDPR/CCPA consent promptspolicies.google.com/privacy
Apple Game CenterLeaderboards & achievementsapple.com/…/game-center
Apple StoreKitIn-app purchasesapple.com/…/app-store

⚙️ Your Choices

  • Ad tracking: Settings → Privacy & Security → Tracking — toggle off any time.
  • Game Center: Sign out via Settings → Game Center.
  • Local data wipe: Delete the App to remove all locally stored gameplay data.

🔞 Children

The App is rated 17+ for simulated gambling content. We do not knowingly collect data from users under 17.

📝 Changes & Contact

We may update this policy when we add features. Continued use of the App after an update means you accept the revised policy.

Questions? Use the Support tab to contact us directly.

© 2025 Video Poker Mania · Entertainment only — no real money · All rights reserved

Support & Help Center

✉️

Contact Us

✓ Message received! We'll reply within 48 hours.
💡

FAQ

The scanner didn't recognize my card

Make sure the card is flat and well-lit with no glare. For holos and reverse holos, try angling the card slightly to reduce reflections. The scanner works best on cards in English — other languages may have lower accuracy. If a card is consistently missed, let us know via the contact form above.

My collection disappeared after reinstalling

Your collection is backed up via iCloud. Make sure you're signed into the same Apple ID and that iCloud is enabled in Settings → [Your Name] → iCloud → POKO. On first launch after reinstalling, POKO will offer to restore from your iCloud backup.

Price data looks wrong or outdated

Prices sync from TCGPlayer and eBay and refresh periodically. Pull down to refresh on the card detail screen. If a price looks consistently wrong for a specific card, let us know — include the card name, set, and variant.

Cards pulled from packs aren't counting toward my collection

This was a bug fixed in the latest update. Make sure you're on the most recent version of POKO. After updating, newly pulled cards will count correctly. If you're already on the latest version and still seeing the issue, contact us.

In-app purchase didn't go through

Tap Settings → Restore Purchases inside the app. Make sure you're on the same Apple ID used at purchase. If credits or features still aren't unlocked, contact us with your transaction date and Apple Order ID.

The app crashed — what should I do?

Force-quit, restart, and try again. If the crash repeats, contact us with your device model, iOS version, and exactly what you were doing when it crashed.

🎴

Quick Tips

  • Open your free daily pack every day to build your collection for free
  • Use Live Scan to add cards instantly — tap the card in the result to add to collection
  • Check the Collection ring on the home screen to see your set completion at a glance
  • Wishlist a card to track its price — you'll see when the market dips
  • The deck legality checker flags any illegal cards before you go to a tournament
📱

App Info

  • Developer: Pathom Sriaroonthip
  • Bundle ID: com.tonygd.poko
  • Platform: iOS 16.0 and later
  • Powered by the Pokémon TCG API
  • Not affiliated with Nintendo or The Pokémon Company
  • Response time: within 48 hours
🆕

What's New

Live Scan
Scan a card and add it to your collection in one tap
Point your camera at any card. If POKO recognizes it, a single tap adds it straight to your collection — no extra steps.
Collection Progress
New progress gauges across the app
A bright completion ring on the home screen, under Open a Pack, and on the new My Pulls screen shows how close you are to catching them all — with breakdowns by set and by rarity.
Achievements
Live progress on every achievement
Each achievement now shows a partial progress ring with your current count vs. the threshold — for example 23/50 Packs — instead of just locked or unlocked.
iCloud Backup
Smarter automatic backups
Your packs, pulls, decks, and wishlist back up automatically after every pull. On a new device, POKO will offer to restore from iCloud the first time you open the app.
Design
New card-back artwork
Brand new artwork on the Pokéball placeholder and the Open a Pack banner.

Polish

Subtle parallax on card detail images
Light haptic tap when opening a card
Smooth crossfade as card images load
Numbers now use thousand separators
Ad banner moved to the bottom of the home screen
🔧

Reliability Fixes

Cards now show correctly when you tap a pull
Cards pulled from packs count toward your collection completion
Home page Latest Cards no longer stuck on the placeholder
Set list is more resilient to upstream data changes
🔐

Privacy Policy

Last updated: May 27, 2025

POKO ("the App", "we", "us") is a Pokémon TCG companion app. We collect minimal data to make the app work and improve it. We never sell your data.

📦

What We Store Locally

The following lives only on your device (and optionally in your private iCloud Key-Value Store) and is never transmitted to us:

Collection cards Pack history Wishlist Decks Achievement progress App preferences
🔗

Third-Party Services

  • Pokémon TCG API — card data and images. No personal data is sent.
  • TCGPlayer / eBay — live price data. No personal data is sent.
  • Apple StoreKit — in-app purchases. We never see your payment details.
  • Apple Game Center — leaderboards. Apple shares your alias only if you're signed in.

POKO is not affiliated with Nintendo or The Pokémon Company International.

📝

Changes & Contact

We may update this policy as we add features. Material changes will be noted by updating the date above. Questions? Use the Support tab to reach us directly.

Terms of Use: Apple Standard EULA

© 2025 POKO · Not affiliated with Nintendo or The Pokémon Company · All rights reserved

Support & Help Center

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Contact Us

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🧩

Game Modes

Classic 9×9
The full standard grid — beginner to expert.
Mini 6×6
Faster puzzles, great for a quick session.
Sudoku X
Classic rules plus both diagonals must be unique.
Killer Sudoku
Caged regions with sums — no given digits.
💡

FAQ

My streak was lost after reinstalling

Your streak, stats, and unlocks sync via iCloud. Make sure you're signed into the same Apple ID and that iCloud is enabled in Settings → [Your Name] → iCloud → Sudokuru. They should restore automatically on first launch.

The hint isn't explaining the technique

Hints are tiered — the first tap highlights the relevant cells, the second shows the technique name, and the third gives the full explanation. Make sure you're tapping through all three steps before reporting it as broken.

What techniques does the hint engine teach?

The engine currently covers:

Naked Single Hidden Single Naked Pair Hidden Pair Pointing Pair Box/Line Reduction X-Wing

Daily Challenge streak not counting

The Daily Challenge resets at midnight in your local time zone. Completing a puzzle after midnight counts for the new day. If your streak dropped despite finishing on time, contact us with your device's time zone and the date it happened.

In-app purchase didn't unlock premium

Tap Settings → Restore Purchases inside the app. If the unlock still doesn't appear, contact us with your Apple transaction date and Order ID.

The app crashed — what should I do?

Force-quit, restart, and try again. If the crash repeats, contact us with your device model, iOS version, which puzzle mode you were in, and what you were doing when it crashed.

Quick Tips

  • Use the Daily Challenge every day to build your streak — puzzles reset at midnight local time
  • Stuck? Use a hint to learn the technique — not just to fill the cell
  • Sudoku X and Killer are unlocked once you complete a set number of Classic puzzles
  • Premium themes change the grid, number style, and background — try a few to find your focus mode
  • Your iCloud sync is automatic — start on iPhone, finish on iPad
📱

App Info

  • Developer: Pathom Sriaroonthip
  • Platform: iOS 16.0 and later
  • iCloud sync included — no account needed
  • Response time: within 48 hours
🔐

Privacy Policy

Last updated: May 27, 2025

Sudokuru ("the App", "we", "us") collects no personal data. Everything stays on your device or in your private iCloud storage. We never see it.

📦

What We Store Locally

The following lives only on your device and in your private iCloud Key-Value Store — never on our servers:

Puzzle progress Solved count Daily streak Best times Hint usage Unlocked modes Active theme Purchase status Sound & haptics
🔗

Third-Party Services

  • Apple StoreKit — in-app purchases. We never see your payment details.
  • Apple iCloud KV — stats & streak sync. Stored privately in your own iCloud account.

No analytics, no ad networks, no third-party trackers. Ever.

📝

Changes & Contact

We may update this policy as we add features. Material changes will be noted by updating the date above.

Questions? Use the Support tab to reach us directly.

Terms of Use: Apple Standard EULA